| 000 | 00576nam a2200193Ia 4500 | ||
|---|---|---|---|
| 999 |
_c57142 _d57142 |
||
| 003 | OSt | ||
| 005 | 20220218115717.0 | ||
| 008 | 130628s9999 xx 000 0 und d | ||
| 020 | _a9780786307326 | ||
| 040 | _cEnglish | ||
| 082 |
_a658.812 _bBRO |
||
| 100 | _aBroydrick, Stephen C | ||
| 245 |
_aThe 7 universal laws of customer value : _bhow to win customers and influence markets |
||
| 260 |
_bIRWIN Professional Publishing, _c1996. _aBurr Ridge, Chicago : |
||
| 300 | _axiv, 121 p. | ||
| 650 | _aCustomer Service | ||
| 650 | _aCustomer Satisfaction | ||
| 942 |
_2ddc _cB |
||