000			01233nam a2200253Ia 4500
008			160121s9999 xx 000 0 und d
020			_a9781591391340
082			_a658.401 _bKAP
100			_aKaplan, Robert S.
245			_aStrategy maps : converting intangible assets into tangible outcomes
260			_bHarvard Business School Press, _aBoston, _c2004.
300			_axviii, 454 pages: illustrations; 24 cm.
520			_a"Robert S. Kaplan and David P. Norton introduced a revolutionary performance measurement system called the Balanced Scorecard to enable companies to quantify critical intangibles such as people, information, and culture." "Based on their work with more than 300 organizations spanning over a dozen years, Kaplan and Norton have created a new tool that has turned out to be as important an innovation as the Balanced Scorecard itself: strategy maps."
650			_aBalanced Scorecard
650			_aHuman capital
650			_aIntangible property Management
650			_aOrganizational change
650			_aProperty Management
650			_aStrategic planning
650			_aStrategic Management
650			_aWorkforce management
700			_aNorton, David P.
942			_2ddc _cB
999			_c565277 _d565277