000 00688nam a2200193Ia 4500
008 160121s9999 xx 000 0 und d
020 _a9780814471845
082 _a658.4013
_bLAR
100 _aLarson, Alan
245 _aDemystifying six sigma: a company-wide approach to continuous improvement
260 _bAmacom
_aNew York
_c2003
300 _axiii, 191 pages : illustrations; 23 cm
520 _aWhen an entire organization is reaching the highest quality standards, the result is a Six Sigma culture.
600 _aTotal quality management
600 _aSix sigma [Quality control standard]
600 _aCustomer services
600 _aQuality control
942 _2ddc
_cB
999 _c564946
_d564946