| 000 | 00543nam a22001937a 4500 | ||
|---|---|---|---|
| 008 | 150914b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9781259005213 | ||
| 082 |
_a153.6 _bPAT |
||
| 100 | _aPatterson, Kerry | ||
| 245 |
_aCrucial Conversations : _ctools for talking when stakes are high |
||
| 260 |
_aNew Delhi _bMcgraw hill _c2012 |
||
| 300 | _axviii, 244 p. | ||
| 650 | _aInterpersonal communication | ||
| 650 | _a Conversation | ||
| 650 | _aCommunication | ||
| 700 | _aGrenny, Joseph | ||
| 700 | _aMcMillan, Ron | ||
| 942 |
_2ddc _cB |
||
| 999 |
_c509057 _d509057 |
||