| 000 | 00485nam a2200169Ia 4500 | ||
|---|---|---|---|
| 008 | 150617s9999 xx 000 0 und d | ||
| 041 | _aEnglish | ||
| 082 |
_a658.401 2 _bGOU |
||
| 100 | _aGoud Aart.P.J | ||
| 245 | _aStratgic Service Management:A Guide Into 20 Different Models Theories And Concepts | ||
| 260 |
_aHouten _bRoutledge Taylor & Francis Group _c2004 |
||
| 300 | _a201 | ||
| 365 | _cRs. | ||
| 366 | _f30 | ||
| 700 | _aGound Bettie.M.J | ||
| 906 | _aGeneral Management | ||
| 999 |
_c366738 _d366738 |
||