000 | 00496nam a2200169Ia 4500 | ||
---|---|---|---|
008 | 150617s9999 xx 000 0 und d | ||
041 | _aEnglish | ||
082 |
_a658.155 4 _bMET |
||
100 | _aMetters Richard & King-Matters Kathryn & Pullman Madeleine & Walton Steve | ||
245 | _aSuccessful Service Operations Management | ||
260 |
_aUs _bThomson South-Western _c2007 |
||
300 | _a406 | ||
365 | _cRs. | ||
366 | _f20 | ||
500 | _aOperations Management | ||
906 | _aOperations Management | ||
999 |
_c362812 _d362812 |