000 00322nam a2200121Ia 4500
008 150617s9999 xx 000 0 und d
082 _bBAL
100 _aBalaji B.
245 _aServices Marketing And Management.
260 _aNew Delhi.
_bS. Chand & Company Ltd.
_c2002
300 _a474
500 _aServices Marketing
999 _c358649
_d358649