| 000 | 00624nam a2200205Ia 4500 | ||
|---|---|---|---|
| 008 | 150617s9999 xx 000 0 und d | ||
| 082 |
_a658.812 _bDYC |
||
| 100 | _aDyche Jill. | ||
| 245 | _aCrm Handbook: A Business Guide To Customer Relationship Management. | ||
| 260 |
_aDelhi. _bPearson Education (Singapore) Pte. Ltd. Asia _c2002 |
||
| 300 | _a307 | ||
| 500 | _aCustomer Relationship Mgt. | ||
| 650 | _aAnalytical Crm | ||
| 650 | _aCrm Implementation. | ||
| 650 | _aCrm Tools | ||
| 650 | _aCustomer Loyality | ||
| 650 | _aCustomer Profitability | ||
| 650 | _aE-Business | ||
| 650 | _aSales Force Automation | ||
| 999 |
_c358294 _d358294 |
||