000 00363nam a2200133Ia 4500
008 150617s9999 xx 000 0 und d
082 _a658.401 3
_bBES/MIC
100 _aBesterfield Dale H.
245 _aTotal Quality Management.
250 _a2ND
260 _aDelhi
_bAddison Wesley Longman.
_c1999
300 _a1TO533
500 _aTotal Quality Management
999 _c355517
_d355517