000 00721nam a2200193Ia 4500
008 120603s9999 xx 000 0 und d
082 _a25.5
100 _aEd. By Melling Maxine, Little Joyce
245 _aBuilding a successful cutomer-service culture: a guide for library and information managers
260 _alondon
_bFacet Publishing
_c2002
300 _a212
365 _eRupees
_d1
_b50
366 _f0
530 _bBritish Library, Pune007152
_a7152
630 _aBuilding a successful cutomer-service culture: a guide for library and information managers
650 _aLibrary Science
730 _aBuilding a successful cutomer-service culture: a guide for library and information managers
942 _cB
999 _c31134
_d31134