000 00592nam a2200205Ia 4500
008 120603s9999 xx 000 0 und d
082 _a384.0658
100 _aFeinberg Richard, Ruyter Ko De, Bennington Lynne
245 _aCases in call center management
260 _amumbai
_bJaico Publishing House
_c2005
300 _ax, 356
365 _eRupees
_d1
_b956
366 _f15
530 _bSYSTEM SALES2669
_a2669
536 _aBooks
630 _aCases in call center management
650 _aTelecommunications Business
730 _aCases in call center management
942 _cB
999 _c30378
_d30378