000 00411nam a2200145Ia 4500
008 141015s9999 xx 000 0 und d
020 _a9.7802E+12
082 _a658.809
_bJAU
100 _aJauhari Vinnie
245 _a"Services Marketing, Operations, and Management"
250 _aNew
260 _c2011
_bOxford University Press
_aNew Delhi
365 _cRs.
366 _a7918
_b1/12/2012
_cPritam Book Centre
999 _c288803
_d288803