000 00354nam a2200133Ia 4500
008 141015s9999 xx 000 0 und d
020 _a9.78818E+12
082 _a658.809
_bVER
100 _aVerma Harsh
245 _aServices Marketing: Text and Cases
260 _c2009
_bPearson Education
_aSouth Asia
365 _cRs.
366 _a3590
_cForward Books
999 _c288221
_d288221