| 000 | 00395nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 141015s9999 xx 000 0 und d | ||
| 082 |
_a658.812 _bHes |
||
| 100 | _aHeskett. | ||
| 245 | _aService Profit Chain: How Leadingcompanies Link Profit Value | ||
| 260 |
_bFree Press Pub _aNew York |
||
| 300 | _a297p | ||
| 365 | _cRs. | ||
| 366 |
_a00B009 _b2/2/2000 _cCrossword |
||
| 700 | _a Saeer. | ||
| 999 |
_c282807 _d282807 |
||