000 00336nam a2200133Ia 4500
008 141015s9999 xx 000 0 und d
082 _a658.812
_bWin
100 _aWing Michael J.
245 _aTalking With Your Custmers
260 _c1993
_bDearborn Financial
_aChicago
300 _a206p
365 _cRs.
366 _cSUNIL R CHAVAN
999 _c276952
_d276952