000 00470nam a2200133Ia 4500
008 141015s9999 xx 000 0 und d
020 _a70140758
082 _a658.812
_bABA
100 _aAbaete? de Azevedo and Ricardo Pomeranz
245 _a"Customer obsession : how to acquire, retain, and grow customers in the new age of relationship marketing"
260 _bTata McGraw Hill
_aNew delhi
365 _cRs.
366 _a1101100981
_b1/18/2011
_cVarma Book Distributors
999 _c272931
_d272931