| 000 | 00398nam a2200145Ia 4500 | ||
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| 008 | 141015s9999 xx 000 0 und d | ||
| 020 | _a9.78142E+12 | ||
| 082 |
_a658.315 _bNAY |
||
| 100 | _aNayar Vineet | ||
| 245 | _a"Employees First, Customers Second" | ||
| 250 | _aNew | ||
| 260 |
_c2010 _bHarvard Business Press _aNew Delhi |
||
| 365 | _cRs. | ||
| 366 |
_a7160 _b7/16/2010 _cRadiant Book Service |
||
| 999 |
_c272768 _d272768 |
||