000 00398nam a2200145Ia 4500
008 141015s9999 xx 000 0 und d
020 _a9.78142E+12
082 _a658.315
_bNAY
100 _aNayar Vineet
245 _a"Employees First, Customers Second"
250 _aNew
260 _c2010
_bHarvard Business Press
_aNew Delhi
365 _cRs.
366 _a7160
_b7/16/2010
_cRadiant Book Service
999 _c272768
_d272768