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| 008 | 141015s9999 xx 000 0 und d | ||
| 020 | _a9.78813E+12 | ||
| 082 |
_a658 _bSAR |
||
| 100 | _aSarkar Debashis | ||
| 245 | _aLean for Service Organizations and Offices: A Holistic Approach for Achieving Operational Excellence and Improvements | ||
| 260 |
_c2009 _bPearson Education _aSouth Asia |
||
| 365 | _cRs. | ||
| 366 |
_a55 _b2/26/2009 _cBooks Trend |
||
| 999 |
_c272478 _d272478 |
||