000 00444nam a2200133Ia 4500
008 141015s9999 xx 000 0 und d
020 _a9.78813E+12
082 _a658
_bSAR
100 _aSarkar Debashis
245 _aLean for Service Organizations and Offices: A Holistic Approach for Achieving Operational Excellence and Improvements
260 _c2009
_bPearson Education
_aSouth Asia
365 _cRs.
366 _a55
_b2/26/2009
_cBooks Trend
999 _c272478
_d272478