| 000 | 00418nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 141015s9999 xx 000 0 und d | ||
| 020 | _a814472591 | ||
| 082 |
_a658.8' 12 _bDoa |
||
| 100 | _a"Doane, Darryl S " | ||
| 245 | _aCustomer Service Activity Book | ||
| 260 |
_c2005 _bAmerican Management Association _aNew York |
||
| 365 | _cRs. | ||
| 366 |
_a475 _b12/31/2005 _cPopular Book House |
||
| 700 | _a" Sloat, Rose D" | ||
| 999 |
_c271261 _d271261 |
||