000 00581nam a22002057a 4500
003 OSt
005 20141217142958.0
008 141217b xxu||||| |||| 00| 0 eng d
020 _c
040 _c
082 _a658.812 / KAR
100 _aAbhay Kardeguddi
245 _aAdvanced Customer Relationship Management
260 _aPune
_bSCDL
_c2009
300 _a183 paperback
520 _aAdvanced Customer Relationship Management
546 _aEnglish
650 _aCustomer relationship, Marketing, Management, Sales automation, Consumer behaviour
942 _2ddc
_cB
999 _c255956
_d255956