000 00322nam a2200121Ia 4500
008 140729s9999 xx 000 0 und d
020 _a978-0-495-79809
082 _a658.4
_bHAM
100 _aHamilton Cheryl
245 _aCommunicating for Results
260 _aBoston
_bWadsworth Cengage Learning
_c2011
300 _a478p.
999 _c250910
_d250910