000 00483nam a2200157Ia 4500
008 140130s9999 xx 000 0 und d
020 _a9781422125083
082 _a658.405
_bHBP
100 _aHarvard Business School Press
245 _aManaging Difficult Interactions :
_bexpert solutions to everyday challenges
260 _bHarvard Business School Press
_aBoston
_c2008
300 _ax, 84 p.
650 _aCommunication
650 _aConflict management
942 _2ddc
_cB
999 _c240655
_d240655