| 000 | 00461nam a2200157 a 4500 | ||
|---|---|---|---|
| 999 |
_c239703 _d239703 |
||
| 008 | 140130s9999 xx 000 0 und d | ||
| 020 | _a9780070499645 | ||
| 082 |
_a658.812 _bNAT |
||
| 100 | _aNath, Dhruv | ||
| 245 | _aNuts & Bolts of CRM | ||
| 260 |
_bTata McGraw Hill Publishing Company Limited _aNew Delhi _c2007 |
||
| 300 | _axxii, 208 p. | ||
| 650 | _aCustomer Relationship Management | ||
| 650 | _aCustomer Relationship Management | ||
| 942 |
_2ddc _cB |
||