000 00468nam a2200157Ia 4500
999 _c238436
_d238436
008 140130s9999 xx 000 0 und d
020 _a97881792914132
082 _a005.74
_bBLO
100 _aBlomquist, Ralf
245 _aCustomer Relationship Management :
_bfast track solutions
260 _bInfinity Books
_aNew Delhi
_c2006
300 _aviii, 168 p.
650 _aCustomer Relationship Management
700 _aDahl, Johan
_aHaeger, Tomas
942 _2ddc
_cB