| 000 | 00472nam a2200145Ia 4500 | ||
|---|---|---|---|
| 999 |
_c236130 _d236130 |
||
| 008 | 140130s9999 xx 000 0 und d | ||
| 020 | _a9788179921104 | ||
| 082 |
_a658.812 _bPoC |
||
| 100 | _aPo Chedley, David A. | ||
| 245 |
_aClient Relationship Management : _bhow to turn client relationships into a competitive advantage |
||
| 260 |
_bJaico Publishing House _aMumbai _c2003 |
||
| 300 | _aix, 183 p. | ||
| 650 | _aCustomer Relationships Management | ||
| 942 |
_2ddc _cB |
||