000 00446nam a2200157Ia 4500
999 _c234100
_d234100
008 140130s9999 xx 000 0 und d
020 _a8170942756
082 _a658.562
_bCAM
100 _aCamp Robert C.
245 _aBusiness Process benchmarking :
_bfinding and implementing best practices
260 _bVision Books Pvt.Ltd.
_aNew Delhi
_c1997
300 _axix, 464 p.
500 _a
650 _aGeneral management
942 _2ddc
_cB