000 00481nam a2200181 a 4500
999 _c232396
_d232396
008 140130s9999 xx 000 0 und d
020 _a8175540621
082 _a658.8
_bSTO
100 _aStone, Merlin :
245 _aRelation Marketing
260 _bKogan Page India Private Limited
_aNew Delhi
_c1996
300 _a190 p.
520 _aE
650 _aRelationship Marketing
650 _aCustomer Relationship management
700 _aWoodcock, Neil
942 _2ddc
_cB