000 00453nam a2200157Ia 4500
999 _c223963
_d223963
008 140117s9999 xx 000 0 und d
020 _a9780738201054
082 _a 658.575
_bCOO/EDG
100 _aCooper Robert G
245 _aProduct development for the service sector : lessons from market leaders
260 _bPerseus books
_aCambridge
_c1999
300 _a278 p.
650 _aService marketing
700 _aEdgett Scott J
942 _2ddc
_cB