000			00479nam a2200169Ia 4500
999			_c223671 _d223671
008			140117s9999 xx 000 0 und d
020			_a9780787947026
082			_a658.401 3 _bCRO
100			_aCrosby, Philip B.
245			_aQuality & Me : _blessons from an evolving life
260			_bJossey Bass Publishers _aSan Francisco _c1999
300			_axiv, 251 p.
650			_aQuality control
650			_aExecutives
650			_aTotal quality management
942			_2ddc _cB