000 00777nam a2200193Ia 4500
008 140110s9999 xx 000 0 und d
020 _a9.78812E+12
041 _aEnglish
082 _a658.4013 GUP/VAL
100 _aVALARMATHI,B.
245 _aTOTAL QUALITY MANAGEMENT
250 _a2nd.
260 _bTMH
_aNEW DELHI
_c2009
300 _axii,212
365 _cRs
500 _aTQM
520 _aThis book deals with the fundamental principles, significance and implementation techniques of quality management. Comprehensive in its coverage,Key Features: Chapter-end questions Two-mark questions and answers Numerous flow charts / block diagrams for better understanding Case studies, chapter-end summary.
650 _aMANAGEMENT,QUALITY,CUSTOMER,SERVICE,LEADERSHIP,
999 _c219779
_d219779