| 000 | 00858nam a2200193Ia 4500 | ||
|---|---|---|---|
| 008 | 140110s9999 xx 000 0 und d | ||
| 020 | _a9.78011E+12 | ||
| 041 | _aEnglish | ||
| 082 | _a658.05 LLY/RUD | ||
| 100 | _aLLYOD,VERNON | ||
| 245 | _aITIL SERVICE DESIGN(BEST MANAGEMENT PRACTICE) | ||
| 260 |
_bTSO _aLONDON _c2011 |
||
| 300 | _axi,442 | ||
| 365 | _cRs | ||
| 440 | _aINFORMATION TECHNOLOGY INFRASTRUCTURE LIBRARY(ITIL) | ||
| 500 | _aMANAGEMENT(IT) | ||
| 520 | _aThis volume provides guidance on the creation and maintenance of IT policies and architectures for the design of IT service solutions. This book provides a framework for Service Design that considers customer requirements,both now and in the future,creat | ||
| 650 | _aMANAGEMENT,DATA PROCESSING,BUSINESS ENTERPRISE,PUBLIC ADMINISTRATION,INFORMATION TECHNOLOGY,QUALITY CONTROL,,, | ||
| 999 |
_c217813 _d217813 |
||