000 | 00710nam a2200229Ia 4500 | ||
---|---|---|---|
003 | OSt | ||
005 | 20240823150520.0 | ||
008 | 131217s9999 xx 000 0 und d | ||
020 | _a9788179929209 | ||
040 | _cSIIB | ||
041 | _aEnglish | ||
082 | _a152.4 CAV | ||
100 | _aCava Roberta | ||
245 | _aDealing With Difficult People | ||
260 |
_bJAICO PUB HOUSE _aAHMEDABAD _c2008 |
||
300 | _a280 | ||
365 | _cRs | ||
520 | _aTHIS BOOK CONTAINS TECHNIQUES TO HELP WORKERS KEEP THEIR COOL IN A VARIETY OF SITUATIONS INCLUDING ANGRY CUSTOMERS, ANNOYING CO-WORKERS, SUBORDINATES, BOSSES ETC. | ||
650 | _aPERSONALITY CONFLICTS,IMPROVE SKILLS (L-43) | ||
650 | _aGENERAL READING | ||
942 | _2ddc | ||
999 |
_c157515 _d157515 |