| 000 | 00555nam a2200169Ia 4500 | ||
|---|---|---|---|
| 008 | 131217s9999 xx 000 0 und d | ||
| 041 | _aEnglish | ||
| 082 | _a658.834 2 ZEI/BIT | ||
| 100 | _aZEITHAML VALARIE A | ||
| 245 | _aSERVICES MARKETING : INTEGRATING CUSTOMER FOCUS ACROSS THE FIRM | ||
| 260 |
_bTATA MACGRAW HILL _aNEW DELHI _c2008 |
||
| 300 | _a743 | ||
| 365 | _cRs | ||
| 520 | _aTHIS BOOK INCLUDES SUBSTANTIAL CONTENT ON PRACTICES FOLLOWED BY INDIAN ORGANIZATIONS. | ||
| 650 | _aMARKETING, GAPS MODEL, CASES | ||
| 650 | _aMARKETING SERVICES | ||
| 999 |
_c157110 _d157110 |
||