000 00770nam a2200229Ia 4500
999 _c156857
_d156857
003 OSt
005 20190527162820.0
008 131217s9999 xx 000 0 und d
020 _a9780070530423
040 _cSIIB
041 _aEnglish
082 _a658.834 2 ZEI/BIT
100 _aZEITHAML VALARIE A
245 _aSERVICES MARKETING
260 _bTATA MACGRAW HILL
_aNEW DELHI
_c2007
300 _a668
365 _cRs
520 _aThis revised edition provides a comprehensive review and analysis of services marketing issues, practice and strategy. It has many new features including technology coverage throughout the text and new business-to-business appplications.
650 _aMARKETING
650 _aMARKETING SERVICES (G-39)
942 _2ddc
_cB