000 00322nam a2200121Ia 4500
008 130610s9999 xx 000 0 und d
082 _a658.4 142
245 _aBig Book of Customer : Service Training Games
260 _c2006
365 _cRupees
650 _aOrganisational Behaviour
650 _aWith Book Acc No.2988
999 _c137168
_d137168