000 00478nam a2200157Ia 4500
008 130610s9999 xx 000 0 und d
020 _a750663634
082 _a370.113 KAM/TRA 8400
100 _aKamin Maxine
245 _aTrainers workshop series : customer service training
260 _aGreat Britain
_bPergaman Flexible Learning is an imprint of Elsevier
_c2006
300 _a"xv, 204"
365 _cRupees
530 _b"The Word Bookshop, Pune"
650 _aEducation
999 _c135462
_d135462