000 00429nam a2200157Ia 4500
008 130610s9999 xx 000 0 und d
020 _a8131404234
082 _a658.812 MUK/CRM 4106
100 _aMukerjee Kaushik
245 _aCRM ; Strategic Approach
260 _aHyderabad
_bICFAI University Press
_c2006
300 _a"6, x, 218, 7"
365 _cRupees
530 _bICFAI 219 / 12.06.07
650 _aSales Management
999 _c133397
_d133397