000 00730nam a2200241Ia 4500
003 OSt
005 20150707124927.0
008 131108s9999 xx 000 0 und d
020 _a9780070700994
040 _b
082 _a658.8 ZEI/BIT/GRE
100 _aZeithaml Valarie A.
245 _aServices Marketing : Integrating customer focus across the firm
250 _a5
260 _bPandit Ajay
_c2012
300 _a763
365 _eRS
440 _v0
520 _aServices Marketing : Integrating Customer Focus Across The Firm zeithaml Valarie A.,Bitner Mary Jo,Gremler Dwayne D.,Pandit Ajay mcgraw Hill Education 9780070700994 marketing
546 _aEnglish
650 _aMarketing
942 _2ddc
999 _c131174
_d131174