000			00432nam a2200157Ia 4500
999			_c125257 _d125257
008			131008s9999 xx 000 0 und d
020			_a9788177586732
082			_a658.8 _bVER
100			_aVerma Harsh V
245			_aServices marketing: text and cases
260			_bPearson Education South Asia _aNew Delhi _c2008
300			_axiv, 470 p.
650			_aMarketing and sales
650			_aServices marketing
942			_2ddc _cB