000 00401nam a2200145Ia 4500
008 131008s9999 xx 000 0 und d
082 _a99002 SHE/ATU
245 _aCustomer Relationship Management: Emerging Concepts Tools & Applications
250 _a7
260 _bTata Mcgraw Hill
_aNew Delhi
300 _axv 544
365 _cRs
546 _aEnglish
650 _aGeneral-Business Management
999 _c122375
_d122375