000 00325nam a2200133Ia 4500
008 131008s9999 xx 000 0 und d
082 _a98102 BRI/KIR
245 _aDealing With Difficult People
260 _bTata Mcgraw Hill
_aNew Delhi
300 _aix,48
365 _cRs
546 _aEnglish
650 _aCommunication
999 _c121976
_d121976