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ITIL SERVICE DESIGN(BEST MANAGEMENT PRACTICE) by LLYOD,VERNON Publication: LONDON TSO 2011 . xi,442 , MANAGEMENT(IT) Date: 2011 Availability: Items available: Symbiosis Institute of Computer Studies and Research (2),
ITIL SERVICE TRANSITION(BEST MANAGEMENT PRACTICE) by RANCE,STUART Publication: LONDON TSO 2011 . xii,347 , MANAGEMENT(IT) Date: 2011 Availability: Items available: Symbiosis Institute of Computer Studies and Research (2),
ITIL CONTINUAL SERVICE IMPROVEMENT(BEST MANAGEMENT PRACTICE) by LLYOD,VERNON Publication: LONDON TSO 2011 . xI,246 , MANAGEMENT(IT) Date: 2011 Availability: Items available: Symbiosis Institute of Computer Studies and Research (2),
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