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41.
Ultimate CRM Handbook : strategies & concepts for building enduring customer loyalty and profitability by
  • Freeland, John G
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi McGraw Hill Publishing Company Limited 2003
Availability: Items available for loan: Symbiosis Centre for Management and Human Resource Development (1)Call number: 658.812 FRE. Items available for reference: Symbiosis Centre for Management and Human Resource Development: Not For Loan (1)Call number: 658.812 FRE.
42.
Critical Thinking : a student introduction by
  • Bassham, Greg
  • Irwin, William Nardone, Henry Wallace, James M
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston McGraw HILL 2002
Availability: Items available for loan: Symbiosis Centre for Management and Human Resource Development (1)Call number: 160 BAS.
43.
Demand Driven : six steps to building an ecosystem of demand for your business by
  • Manning, Bo
  • Thorne, Chris
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York McGraw Hill 2003
Availability: Items available for loan: Symbiosis Centre for Management and Human Resource Development (1)Call number: 658.812 MAN.
44.
Customer Relationship Management by
  • Anderson, Kristin
  • Kerr, Carol
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Tata McGraw Hill Publishing Company Limited 2003
Availability: Items available for loan: Symbiosis Centre for Management and Human Resource Development (1)Call number: 658.812 AND.
45.
Navigating The Partnership Maze : creating alliances that work by
  • Gerdes, Sarah
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Tata McGraw Hill 2003
Availability: Items available for loan: Symbiosis Centre for Management and Human Resource Development (1)Call number: 658.044 GER.
46.
Skills For New Managers by
  • Stettner, Morey
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Tata McGraw Hill 2003
Availability: Items available for loan: Symbiosis Centre for Management and Human Resource Development (1)Call number: 658.4 STE.
47.
Competitive Enterprise : 10 principles of business excellence for increased market share by
  • Bell, Geoffrey
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Sydney McGraw Hill 2002
Availability: Items available for loan: Symbiosis Centre for Management and Human Resource Development (1)Call number: 650.1 BEL.
48.
Corporate Creativity : the winning edge by
  • Khandwalla, Pradip N
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Tata McGraw Hill 2003
Availability: Items available for loan: Symbiosis Centre for Management and Human Resource Development (1)Call number: 658.406 KHA.
49.
Complaint is a Gift : using customer feedback as a strategic tools by
  • Barlow, Janelle
  • Moller, Claus
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Tata McGraw Hill Publishing Company Limited 2003
Availability: Items available for loan: Symbiosis Centre for Management and Human Resource Development (1)Call number: 658.812 BAR.
50.
Lifelong Creativity : an unending quest by
  • Khandwalla, Pradip N
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Tata McGraw Hill Publishing Company Limited 2004
Availability: Items available for loan: Symbiosis Centre for Management and Human Resource Development (2)Call number: 153.35 KHA, ...
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