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1. The little book of big customer satisfaction measurement / by Rao, Ajit, Publication: New Delhi Sage Response 2012 . xvi, 164 pages : 21 cm Date: 2012 Availability: Items available: Symbiosis International University Central Library (1), Symbiosis International University Central Library (1), Symbiosis International University Central Library (1), Symbiosis International University Central Library (1), Symbiosis International University Central Library (1), Symbiosis International University Central Library (1), Symbiosis International University Central Library (1), Symbiosis International University Central Library (1), Symbiosis International University Central Library (1),
2. Z Factor by Chandra Subhash | My Journey as the Wrong Man at the Right Time Publication: Noida Harper Collins Publishers 2016 . xiii, 281 Date: 2016 Availability: Items available: Symbiosis Centre for Management Studies, Vimannagar (1), Symbiosis Centre for Management Studies, Vimannagar (1),
3. The Z Factor : My Journey As The Wrong Man At The Right Time by Chandra, Subhash, Sharma,Pranjal Publication: NEW DELHI HARPER COLLINS PUBLISHERS INDIA 2016 . XIII, 281 Date: 2016 Availability: Items available: Symbiosis Centre for Information Technology (1),
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