TY - BOOK AU - HUTTON, DAVID W. TI - CHANGE AGENTS HANDBOOK U1 - 658.562 PY - 1995/// CY - LONDON PB - TATA McGRAW HILL PUBLISHING COMPANY LTD. KW - CHANGE AGENTS HANDBOOK KW - QUALITY CONTROL N1 - SYSTEMS SALES; SYSTEMS SALES959/27.12.97; 959/27.12.97 ER -