00462nam a2200181Ia 4500
OSt
20150408130504.0
130723s9999 xx 000 0 und d
ZEI
Zeithmal.A.Valarie, Bitner Mary Jo, Grmler.D. Dwayne, Pandit Ajay
Service Marketing: Integrating Customer Focus Across the firm
4thEd
TMH
0
Rs
English
ddc
75315
75315
0
0
ddc
0
0
SIBMB
SIBMB
11.SIBMB-11C
2010-09-13
3
2
658.8 ZEI
SIBMB-B-004772
2019-08-21
2019-07-23
2013-07-23
B