TY - BOOK AU - Spitzer, Quinn AU - Evans, Ron TI - Heads, you win: how the best companies think--and how you can use their examples to develop critical thinking within your own organization SN - 9780684838755 U1 - 658.403 PY - 1999/// CY - New York PB - 1999.Simon & Schuster KW - Decision making KW - Problem solving KW - Organizational effectiveness N2 - "The most crucial task facing any business leader in today's brutally competitive economy is to sharpen his or her organization's ability to effectively solve problems, make decisions, and cut through the information clutter. In Heads, You Win!, Kepner-Tregoe's CEO, Quinn Spitzer, and executive Ron Evans cite the experiences and share the advice of the presidents and CEOs of some of the world's most innovative companies -- organizations like Johnson & Johnson, Chrysler Corporation, British Airways, and Harley-Davidson, Inc. -- that are successful because they capitalize on the brainpower of every employee. Filled with practical tips and techniques, and lightened with amusing, real-life anecdotes, Heads, You Win! is an indispensable tool for sorting through the complexities of running a business today and identifying the essential skills that determine a company's success." ER -