TY - BOOK AU - PRASAD D G, BE AWARE OF THE GROWING COMPETITION IN THE INSURANCE SECTOR IN INDIA. TI - TECHNOLOGY : A MEANS FOR IMPROVING CUSTOMER SERVICES U1 - 368 PY - 2002/// CY - HYDERABAD PB - ICMR KW - INS 036 changing, business, environment, growing competition, insurance industry, India, technological developments, insurance market, application N2 - The case discusses the changing business environment and growing competition in the insurance industry in India. It also examines various technological developments and their impact on the insurance market. The case also touches on the application of web ER -