TY - BOOK AU - Bohmer,Richard M.J. TI - Designing care: aligning the nature and management of health care SN - 9781422175606 (hardcover : alk. paper) AV - RA394.9 .B64 2009 U1 - 362.1068 22 PY - 2009/// CY - Boston, Mass. PB - Harvard Business Press KW - Health planning KW - Health services administration KW - Delivery of Health Care KW - organization & administration KW - United States KW - Health Planning KW - Outcome and Process Assessment (Health Care) KW - Primary Health Care KW - Quality Assurance, Health Care N1 - Includes bibliographical references and index; Managing care and the allure of certainty -- Certainty, what certainty? -- The nature of care -- Care processes and knowledge types -- Managing care : the design of operating systems -- Evidence-creating medicine : designing for learning -- New roles, responsibilities, and relationships -- Designing care ER -