TY  - BOOK
AU  - Stone, Merlin :
AU  - Woodcock, Neil
TI  - Relation Marketing
SN  - 8175540621
U1  - 658.8  
PY  - 1996///
CY  - New Delhi
PB  - Kogan Page India Private Limited
KW  - Relationship Marketing
KW  - Customer Relationship management
N2  - E
ER  -